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PRIVACY POLICY

This privacy policy sets out how Healing Forest Ltd uses and protects any information that you give us when you use this website. 

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We respect your privacy: We will not sell your information. We may use it to target advertising across the websites affiliated with our third-party cookie provider and on social media.

When you sign up to receive our newsletters, open an account with us or purchase from us online, you hand over your personal data. We should make you aware of what it is exactly we do with that data, and what protection you have with your own data under the Date Protection laws.

I am sure you have all been receiving lots of emails in regards to GDPR and whether you want to ‘Opt in’. We'd love you to stay in the loop so we can contact you with special offers and sneak peeks at new collections but if you would like to opt-out at any time you can unsubscribe quickly and easily. 

When you open an account or purchase from us you are automatically given an option to sign up to receive newsletters and other communication from us alone. If you don't choose this option your personal information will never be used apart from initial communication regarding your order and its fulfilment. 

When you sign up to our newsletters, we will receive your personal data such as your name and email address. It is important for you to know we only store that personal data so we can send you regular news updates and information on healingforestltd.co.uk via our newsletters; we promise to not bombard you! Once we collect the data, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We do not use your personal data for any other reason and we do not share your personal data with any third parties. We would also like to inform you that if at any point you decide you do not want to receive our newsletters any more, that is absolutely fine and you will always have the option to unsubscribe.

With the Data Protection laws, you have the right to know what information of yours we hold. Healing Forest Ltd abide by these laws and will help assist you in your request. Another way we may retain personal data is through the use of surveys. It is rare we do use surveys but in the event we do and retain your personal details, we would store this data for no longer than necessarily needed. Once the data becomes irrelevant to us we will simply remove your personal data.

We do not store credit card details nor do we share customer details with any 3rd parties whatsoever.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Terms of Use require all users to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use our services only if they have the appropriate permission and direct supervision by a parent or legal guardian. Children under age 13 are not permitted to use our services. You are responsible for any and all activity conducted by a minor on this site.